The tenant who respects your real estate, repairs any damage they cause, and pays the rent on time is the Holy Grail for landlords. Once secured, the property owner will inevitably ask: Now that I've found good tenants - how to keep them?
To retain a good tenant long term, you must consciously cultivate mutual respect. Even if a property is the tenant's dream rental, they're unlikely to stick around if they feel spied upon or ignored.
Annual maintenance on your property will keep it looking tip top. The better kept it appears, the more likely tenants are to treat it with respect. Don't wait until an issue is brought to your attention to repair it - if you notice it, fix it! Quality white goods and other materials give your tenant something to be proud of. A tenant who likes to show off their property is more likely to stay long term.
In instances when you have multiple tenants in the one property, make sure everyone receives a thorough background check and that you consider how different personalities are likely to gel.
If your tenant has a history of only asking for your assistance on reasonable repairs, make sure you respond in a timely fashion. Emergencies will ideally be resolved within days - depending on the severity of the problem - while non-emergency fixes will ideally be completed within 30 days.
Ensure your tenant receives their lease renewal at least 30 to 60 days before the current lease expires. If they're uncertain of your intentions regarding the property they'll be more inclined to start searching for an alternative.
While it's important to maintain a professional relationship with you tenant, thoughtful gestures like a welcome basket when they first move in and a card at Christmas or birthdays will let good tenants know they're appreciated.
The information contained in TenancyCheck.com.au website is general information only and does not constitute legal, financial or compliance advice. As the laws relating to tenancy agreements may have changed we recommend you check with the relevant State or Territory government department. We also recommend that you obtain your own independent legal advice about matters relating to landlord obligations, tenant rights and any legal disputes you may have with a tenant(s).